About Us

Our Vision
The Premier Caribbean Basin Retailer – Continuously Extending Our Reach.

Our Mission
Creating Value. Transforming lives through:

• Commitment to the ultimate satisfaction and happiness of our Associates
• Continuously building the trust and loyalty of our customers
• Delivering a delightful, pleasurable and safe shopping experience to all.
• Fostering a mutually beneficial and ethical relationship with our suppliers.
• Caring about our communities and our environment

Our Company Values
Our Company Values help us to maintain our internal and external service standards.  In other words, they help us build better relationships with internal and external customers.

They are as follows:

• HONESTY & INTEGRITY
• LOVE & CARE
• GROWTH & CONTINUOUS IMPROVEMENT
• RESPONSIBILITY
• COLLABORATION
• RESPECT

When we practice HONESTY, we strengthen our personal and professional growth. That also adds to our reputation for INTEGRITY. In showing RESPECT for others, we display an appreciation for their feelings, creating an enjoyable and comfortable working environment where everyone feels appreciated.

In practicing FAIRNESS, it shows that we’re open-minded and willing to give others the benefit of the doubt. TRUST assists in building good working relationships. Trust our fellow Associates to perform their jobs. When we receive that trust, we can become a lot more confident which assists in creating exceptional job performance.

And, when we are always KIND to each other, it shows that we really care.

OUR Service Credo
We will commit to: A warm welcome from friendly knowledgeable associates:

• Respecting our customers and partners
• Maintaining the highest quality standards in or offerings
• Helping to build the communities we service

We will always strive towards:

F              Fulfilment of our duties (Responsibility)

A             Appreciation of each other/our team members (Respect)

M            Mutually beneficial relationships (Collaborative)

I              Integrity & Honesty in the work place (Honesty & Integrity)

L             Love & care for our people & customers (Love & Care)

Y            Year-round improvement & growth (Growth & Improvement)